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Field Service Representative General
2 months ago
Job Summary
We are seeking a highly skilled and motivated Field Service Representative General to join our team at Connecticut Water. As a Field Service Representative General, you will be responsible for delivering world-class service to our customers by performing field service activities associated with service delivery and the maintenance of customer accounts.
Key Responsibilities
- Supports Customer Service by troubleshooting customer issues, including meter problems, water quality issues, and service issues.
- Performs meter change outs as directed to ensure accurate and compliant meter operation.
- Performs cross connection inspection and testing in compliance with the State Department of Health.
- Performs call before you dig activities in a timely and accurate manner.
- Performs service inspection services and meter sets.
- Accurately and efficiently completes meter reading activities as assigned.
Requirements
- High school diploma required.
- Driver's license required.
- Cross connection certification required; or ability to acquire certification within a reasonable timeframe.
- Ability to work standby rotation.
- High proficiency in communication skills.
- Medium proficiency in computer skills.
- 6 months or more of related experience.
Work Environment and Physical Demands
O - Outdoor