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Field Service Representative General

2 months ago


Clinton, Connecticut, United States Connecticut Water Full time

Job Summary

We are seeking a highly skilled and motivated Field Service Representative General to join our team at Connecticut Water. As a Field Service Representative General, you will be responsible for delivering world-class service to our customers by performing field service activities associated with service delivery and the maintenance of customer accounts.

Key Responsibilities

  • Supports Customer Service by troubleshooting customer issues, including meter problems, water quality issues, and service issues.
  • Performs meter change outs as directed to ensure accurate and compliant meter operation.
  • Performs cross connection inspection and testing in compliance with the State Department of Health.
  • Performs call before you dig activities in a timely and accurate manner.
  • Performs service inspection services and meter sets.
  • Accurately and efficiently completes meter reading activities as assigned.

Requirements

  • High school diploma required.
  • Driver's license required.
  • Cross connection certification required; or ability to acquire certification within a reasonable timeframe.
  • Ability to work standby rotation.
  • High proficiency in communication skills.
  • Medium proficiency in computer skills.
  • 6 months or more of related experience.

Work Environment and Physical Demands

O - Outdoor