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Director of Design for Customer Journey Management

2 months ago


New York, New York, United States Adobe Full time
About the Role

We are seeking a highly skilled and experienced Director of Design to lead our Customer Journey Management portfolio in Adobe Experience Cloud. As a key member of our design team, you will be responsible for developing and executing design strategies that drive business growth and customer satisfaction.

Key Responsibilities
  • Coach and mentor designers and design leaders to foster a culture of innovation and excellence.
  • Build and maintain strong relationships with cross-functional teams to ensure seamless collaboration and effective communication.
  • Develop and execute design strategies that align with business objectives and customer needs.
  • Lead the design team in creating user-centered design solutions that meet the needs of enterprise users.
  • Collaborate with product and engineering teams to ensure design solutions are feasible and meet business requirements.
Requirements
  • Deep knowledge and expertise in design methodologies, including design systems and OOUX.
  • Proven experience in leading design teams and mentoring designers to achieve exceptional results.
  • Excellent communication and presentation skills, with the ability to articulate complex design concepts to both technical and non-technical stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple projects and deadlines.
  • Strong understanding of enterprise systems and the ability to design solutions that meet the needs of complex, multi-layered systems.
About Adobe

Adobe is a global leader in digital experiences, empowering individuals and organizations to create, communicate, and collaborate more effectively. We are committed to creating exceptional employee experiences and fostering a culture of innovation, inclusivity, and respect.

At Adobe, we believe in the power of diversity and inclusion to drive business success. We are an equal opportunity employer and welcome applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.