Customer Project Manager

2 weeks ago


Tucson, Arizona, United States Bombardier Full time
About the Role

Bombardier is a global leader in aviation, and we're seeking a skilled Customer Project Manager to join our team. As a key member of our organization, you will be responsible for managing multiple aircraft projects, ensuring timely delivery, and maintaining excellent customer relationships.

Key Responsibilities
  • Coordinate daily communications with customers, including time/labor/material quotes, progress updates, and warranty issues.
  • Manage project schedules, monitor workflow, and ensure work packages are completed on time and within budget.
  • Facilitate status meetings with all departments and shops, updating daily reports on the status of aircraft.
  • Assist with special programs, such as Smart Parts, ESP, and MSP, and coordinate with Planning, Invoice Analysts, and Materials.
  • Review and approve final customer invoices, ensuring accuracy and compliance with financial objectives.
Requirements
  • Minimum 5 years of experience in aircraft maintenance or a similar environment.
  • Minimum 2 years of customer project management experience or 2 years of supervisory or lead experience.
  • Working knowledge of regulatory governance, such as FAA, EASA, or Transport Canada.
  • Strong interpersonal and customer service skills, with the ability to develop and maintain effective working relationships.
  • Excellent verbal and written communication skills, with the ability to modify communication to defuse crisis situations.
  • Planning and organization skills, with the ability to prioritize and coordinate workload in a multiple project setting.
What We Offer

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. We offer a comprehensive and competitive Benefits Program, including insurance plans, retirement savings, and an Employee Assistance Program. If you're a motivated and experienced professional looking to join a dynamic team, we encourage you to apply.



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