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Restaurant Food Associate

2 months ago

Waukegan, Illinois, United States American Place Full time
Position Overview:
A Dining Service Assistant plays a crucial role in enhancing the dining experience by assisting waitstaff in delivering food and beverages to guests' tables.

Key Responsibilities:
  • Provide assistance to patrons by clarifying menu items, highlighting specials, and offering meal and beverage recommendations.
  • Ensure timely delivery of food orders to various guests.
  • Communicate food orders to kitchen staff accurately, paying close attention to dietary restrictions and special requests.
  • Support waitstaff in preparing tables with the necessary cutlery, glassware, decorations, and napkins.
  • Adhere to food safety and sanitation standards.
  • Occasionally check in with guests to address any spontaneous requests or concerns.
  • Clear used dishes from tables.
  • Relay customer feedback to management.
  • Deliver food orders efficiently and with precision.
  • Maintain cleanliness and uphold food safety protocols.
  • Assist in clearing tables by removing dirty dishes and waste.
  • Engage with guests to ensure their satisfaction with the dining experience.
  • Report on customer satisfaction to management and relevant personnel.
  • Ensure guests have all necessary dining items to enjoy their meals.
  • Assist in the setup of tables prior to service with appropriate utensils, napkins, and decor.
  • Address various spontaneous requests from guests.
Qualifications:

Preferred:
Ability to communicate in multiple languages is advantageous.

Certifications:
Must obtain and maintain any required certifications or licenses as mandated by local regulations.

Skills and Abilities:
  • Exceptional communication and interpersonal skills.
  • Ability to maintain professionalism in a fast-paced environment.
  • Excellent multitasking capabilities.