Food Service Ambassador
2 months ago
A Food Server at Full House Resorts is responsible for delivering exceptional guest experiences. With in-depth knowledge of all menus, food, wine, beer, and spirits, this role is also a representative of our company's commitment to excellence.
- Key Responsibilities:
- Consistently follow established service protocols to provide the highest level of service to our guests.
- Build and maintain a personal clientele through guest interaction and name/face recognition.
- Anticipate guests' needs and respond accordingly.
- Manage cash transactions efficiently to ensure quick service for cash-paying guests.
- Perform opening and closing duties daily.
- Maintain the cleanliness of the shift area and service stations.
- Collaborate with the team to ensure exceptional guest satisfaction.
- Adhere to all company policies and procedures.
- Comply with all health and safety regulations.
- Communicate effectively with management and team members.
- Maintain the highest level of professionalism with both guests and team members.
Requirements:
- Preferred Qualifications:
- Bilingualism is a plus.
- Certifications and Licenses:
- Must be able to obtain and maintain any necessary certifications and/or licenses as required by local gaming regulations.
- Knowledge, Skills, and Abilities:
- Restaurant servers must possess a working knowledge of the systems used within our company.
- Specifically, the ideal candidate should be proficient in:
- Opening and closing procedures.
- Food knowledge.
- Beverage knowledge.
- POS System.
- Cash handling procedures.
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