Customer Service Mail Associate Lead

5 days ago


Tarrytown, New York, United States MSCCN Full time

Job Description

We are seeking a highly skilled Customer Service Mail Associate Lead to join our team in Tarrytown, NY. As a key member of our mail services team, you will be responsible for ensuring the smooth operation of our mail and shipping functions.

Key Responsibilities:

  1. Mail Operations: Sort and distribute internal mail, handle and process overnight and accountable packages, maintain file, storage, and retrieval of mail/package logs and signatures.
  2. Shipping and Receiving: Manage and coordinate the preparation of management reports, prepare disciplinary actions when necessary, track and manage departmental allocation/chargebacks.
  3. Customer Service: Provide verification of destination/delivery, research shipped packages upon request.

Requirements:

  • High school diploma or equivalent preferred.
  • Minimum of 1-2 years of mail service-related experience.
  • Excellent customer service skills.
  • Ability to lift up to 50 pounds.

Estimated Salary: $25.75 per hour (DOE)



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