IT Support Specialist

3 days ago


Council Bluffs, Iowa, United States Layton Flower Technologies Full time

We are seeking an enthusiastic IT technician to join our team at Layton Flower Technologies. As a Desktop Troubleshooter, you will be responsible for providing top-notch technical support to our clients in the Omaha metro and surrounding areas.

About Us

Since 2008, Layton Flower Technologies has been dedicated to helping small to medium-sized organizations maximize efficiency, increase productivity, and grow profitability. Our team is passionate about empowering our clients to automate manual processes, gain valuable insights into their data, and stay competitive in their respective markets.

As a Technology Helpline Professional, you will have the opportunity to work with a variety of technologies, including Microsoft 365, Entra (Azure AD), InTune, SharePoint Online, Conditional Access, and Windows Server. We are committed to providing our clients with exceptional service and ensuring that they receive the best possible return on their technology investment.

Key Responsibilities
  • Provide technical support to clients via phone, email, or in-person visits
  • Troubleshoot desktop and server issues, as well as network connectivity problems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain relationships with clients to ensure their satisfaction and loyalty

We are looking for someone who is highly motivated, has excellent communication skills, and is able to think critically in fast-paced environments. If you are passionate about technology and enjoy working with people, we would love to hear from you

The estimated salary for this position is $65,000 - $90,000 per year, depending on experience and qualifications.



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