IT Support Specialist

3 weeks ago


Council Bluffs, Iowa, United States Layton Flower Technologies Full time
Job Overview

Layton Flower Technologies is a leading provider of IT solutions for small to medium-sized organizations. As an IT Support Specialist, you will play a critical role in ensuring our clients' technology investments yield the best possible return.

We are seeking an enthusiastic and skilled IT technician with strong desktop/server troubleshooting skills and excellent communication abilities. A bachelor's degree in a related field is preferred but equivalent work experience can be considered.

The ideal candidate will have at least three years of directly relevant experience and possess a reliable vehicle for on-site client visits when necessary.

Key Responsibilities
  • Provide exceptional IT support to clients across the Omaha metro and surrounding areas.
  • Troubleshoot desktop and server issues efficiently and effectively.
  • Communicate complex technical information to users with varying levels of comfort with the subject matter.
Requirements
  • Three years of directly relevant experience.
  • Strong desktop/server troubleshooting skills.
  • Excellent communication and interpersonal skills.
  • A reliable vehicle for on-site client visits.
Preferred Experience
  • Microsoft 365.
  • Entra (Azure AD).
  • InTune.
  • SharePoint Online.
  • Conditional Access.
  • Windows Server.

Estimated salary: $60,000 - $80,000 per year, depending on experience.



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