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Customer Support Specialist

2 months ago

Chicago, Illinois, United States The UPS Store Full time

Position Overview
A full-time role focused on delivering exceptional customer support within a dynamic retail environment. The position involves assisting a diverse clientele, including local residents and university affiliates, ensuring their needs are met with professionalism and efficiency.

Key Responsibilities

  • Warmly welcoming customers and providing accurate information regarding shipping options and costs.
  • Facilitating smooth transactions while promoting additional products available in-store.

Qualifications

  • A minimum of two years of experience in retail or customer service is required.