Senior Fashion Software Support Specialist

4 days ago


Los Angeles, California, United States AIMS 360 Full time
Job Title: Senior Fashion Software Support Specialist

AIMS360 Fashion Technology is a leading ERP software solution for the apparel, footwear, and accessory industry.

About the Role

We are seeking an experienced ERP software support specialist to join our team and assist our clients with AIMS360. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring their success with our software.

Key Responsibilities
  • Provide exceptional customer support via phone, email, and in-person interactions
  • Configure software to meet customer-specific business process and workflow requirements
  • Develop and implement solutions to meet client needs
  • Collaborate with cross-functional teams to ensure successful project delivery
  • Identify and resolve technical issues in a timely and efficient manner
Requirements
  • 2+ years of experience in the apparel and footwear industry
  • Proven experience with ERP software, specifically AIMS360
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer

At AIMS360, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development.



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