FACS Application Systems Analyst

7 days ago

Houston Texas, United States Transworld Systems Inc. Full time
Job Summary

We are seeking a highly skilled FACS Application Technical Support Specialist to join our team at Transworld Systems Inc. This is a remote/work from home position that offers a comprehensive benefits package, paid training, and growth opportunities.

Key Responsibilities
  • Participate as a member of an Information Technology technical team, analyzing and evaluating the functionality of existing and proposed IT systems/services.
  • Provide technical guidance and support for the FACS application and its operation use for all TSI Operations branch offices.
  • Standardize and optimize the FACS application tools among the Operations offices.
  • Enforce policies and procedures related to FACS end users, user environment, directories, and security.
  • Responsible for creating and implementing FACS customizations to manage day-to-day business, consulting with users to determine specifications needed.
  • Develop, test, document, and implement programming using FACS application programming tools and non-FACS tools to meet functional specifications.
  • Execute system strategies for improved efficiencies.
  • Assist Computer Operators to plan, organize, and manage space allocation, security, safety, storage, and vendor relations.
  • Maintain security with regards to user environments on FACS.
  • Train end users on usage of software.
  • Respond to the needs and questions of FACS users concerning their access to resources on and the operation of FACS.
  • Communicate with other departments to report and resolve software, hardware, and operations problems.
  • Participate in projects performed by the IT Department.
  • Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
  • Knowledge, understanding, and compliance with TSI policies and procedures.
  • Provide feedback to management concerning possible problems or areas of improvement.
  • Make recommendations to implement improved processes.
  • Perform other duties as assigned by management.
Requirements
  • High School Diploma or General Education Development (GED) certificate or equivalent in relevant work experience desired.
  • Bachelor's Degree preferred.
  • 1 year of previous work-related experience with FACS required.
  • Report Writer and Enable skills desired.
  • 2-3 years of previous work-related experience with FACS preferred.
  • Crystal Reports experience preferred.
  • Proficient personal computer skills, including Microsoft Office.
  • Ability to maintain the highest level of confidentiality.
  • Excellent interpersonal, written, and oral communication skills.
  • Ability to work in a team-fostered environment.
  • Ability to work in a multi-tasked environment.
  • Ability to prioritize and organize work.
  • Ability to adapt to a flexible schedule.
Physical Requirements
  • Normal, corrective vision range; ability to see color and to distinguish letters, numbers, and symbols.
  • Frequently required to sit, stand, walk, talk, hear, bend, and reach.
  • Ability to reach with hands and arms.
  • Occasionally lift and/or move up to 30lbs.
Work Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

You are acknowledging that you can perform the essential functions with or without a reasonable accommodation.

The noise level in the work environment is usually moderate.

The work environment is primarily indoors.

The position requires little to no travel.

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform.

Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Pay Range

USD $60,000.00 - USD $70,000.00 /Yr.

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