Medical Office Coordinator

1 week ago


Salem, Connecticut, United States Epiphany Dermatology Full time
About Epiphany Dermatology

We are a dynamic, fast-growing dermatology services company headquartered in Austin, TX, on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.

Job Summary

We are seeking a service-oriented, motivated Medical Receptionist to join our team. As the face of our clinics, you will be responsible for making a positive first impression with all our patients.

Key Responsibilities
  • Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues.
  • Collect, verify, and document patient information, including demographics, insurance, and intake forms.
  • Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion.
  • Prepare for upcoming visits, including reviewing next day activities, visit reminders, and document preparations.
  • Perform appointing functions, such as scheduling appointments, managing cancellations, and re-schedules.
  • Maintain medical records with timely input of incoming scans, documents, or test results.
  • Work with the healthcare team to ensure smooth and efficient patient flow and operations.
Requirements
  • High School Diploma required.
  • Minimum of 2 years of experience as a medical receptionist, preferably in a medical practice or ambulatory environment.
  • Knowledge of insurance industry and strong computer skills highly desired.
What We Offer

We offer generous benefits, including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more.



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