Patient Services Coordinator

2 weeks ago


Colorado Springs, Colorado, United States intraFUSION Full time
Job Summary:

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at intraFUSION. As a Patient Services Coordinator, you will provide administrative and clinical support to our infusion suite clinical staff and patients, ensuring a seamless patient experience from start to finish.

Responsibilities:

• Provides administrative support to the infusion suite clinical staff and patients, including scheduling appointments, answering and directing calls, and updating patient records.
• Greets patients to the infusion suite in a prompt, courteous, and professional manner, checks them in, and informs clinical staff of patient arrival.
• Collects and processes patient paperwork, including co-pays and balances, and provides receipts.
• Supports and adheres to the intraFUSION Compliance Program, including the Code of Ethics, Business Standards, Standard Operating Procedures, and Shared Values.
• Maintains a legible supply of forms and office and medical supplies required for the infusion suite's daily activities.
• Unboxes and checks in medication inventory promptly upon receipt, labeling and storing medications as directed.
• Completes medication inventory counts into the system at the end of each day worked, communicating any concerns to the clinical and business office teams per protocol.

Qualifications:

• High school diploma or equivalent required.
• Two years of experience in a healthcare setting required.
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

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