Clinical Operations Director of Behavioral Health Services
1 week ago
About Duke Health
Duke Health is a leading healthcare provider committed to delivering compassionate, patient-centered care to individuals experiencing mental health and substance use challenges. Our Behavioral Health Department provides a full continuum of care, including inpatient psychiatric services, outpatient programs, and emergency behavioral health crisis intervention.
We are dedicated to promoting recovery and improving quality of life through evidence-based treatment and support tailored to meet the diverse needs of our patients. Our multidisciplinary team of highly skilled professionals collaborates across disciplines to offer a therapeutic environment, prioritizing safety, respect, and individualized care plans for patients and their families.
Job Summary
We seek an experienced and dynamic Behavioral Health Clinical Operations Director to lead and oversee our behavioral health services' operational, clinical, and administrative functions. This leader will ensure the highest standards of patient care, compliance, and operational efficiency, fostering a culture of clinical excellence, safety, and collaboration within the behavioral health teams.
Responsibilities
- Oversee inpatient, outpatient, ECT/TMS, BERT team, and emergency behavioral health services.
- Ensure the highest standards of patient care, compliance, and operational efficiency.
- Foster a culture of clinical excellence, safety, and collaboration within the behavioral health teams.
Requirements
- Must be a Registered Nurse (RN) with a Master's degree in Psychiatric or Mental Health Nursing or a Master's in Science of Nursing with significant mental health experience.
- Minimum of 4 years of progressive leadership experience in behavioral health or psychiatric nursing, with a proven track record of managing high-performing teams.
- Strong knowledge of behavioral health regulations, clinical practices, and care delivery models.
- Excellent communication, leadership, and problem-solving skills.
Preferred Qualifications
- Certification in Psychiatric-Mental Health Nursing or Healthcare Leadership.
- Experience with behavioral health program development and quality improvement initiatives.
- Familiarity with hospital operations and behavioral health service line expansions.
About Duke Health
Duke Health is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
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