Nurse Manager Operations

2 days ago

Durham, North Carolina, United States Duke University Health System, Duke University Health System Full time
Job Summary

The Nurse Manager, Operations will be responsible for managing and coordinating patient care and personnel needs. This role requires a strong orientation, accountability, planning, prioritization, and time management. The ideal candidate will have a combination of Emergency Department and Behavioral Health experience, with a minimum of three years of nursing experience and a Bachelor's degree in Nursing. The Nurse Manager, Operations will be responsible for planning, developing, implementing, and evaluating ambulatory health care services, programs, and activities. This role requires a strong understanding of clinical quality management and service management, as well as the ability to identify and recruit top talent. The Nurse Manager, Operations will work closely with the Clinical Operations Director, Behavioral Health Service Line Director, and Medical Directors to ensure high-quality care delivery and regulatory compliance. The ideal candidate will be a strong communicator and team player, with the ability to motivate and influence staff. The Nurse Manager, Operations will be responsible for managing the clinic in the absence of the ED manager and being available on-call for emergencies involving the facility, staff, and patients.

Responsibilities
  • Manage and coordinate patient care and personnel needs
  • Plan, develop, implement, and evaluate ambulatory health care services, programs, and activities
  • Oversee multi-specialty nursing services and ensure high-quality care delivery
  • Identify and recruit top talent
  • Manage the clinic in the absence of the ED manager
  • Be available on-call for emergencies involving the facility, staff, and patients
Requirements
  • Minimum of three years of nursing experience
  • Combination of Emergency Department and Behavioral Health experience
  • Bachelor's degree in Nursing
  • Current or compact RN licensure in North Carolina
  • BLS certification
  • Crisis Prevention Institute Training
Working at Duke University Health System

Duke University Health System is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. We strive to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

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