Print and Signage Customer Ambassador
4 days ago
About Us: At AlphaGraphics Chandler | Gilbert | Scottsdale, we take pride in our commitment to delivering high-quality printing and signage solutions to our clients. Our dedicated team uses cutting-edge technology to provide innovative solutions that meet our customers' needs.
\\Job Overview: As a Print and Signage Customer Ambassador, you will play a key role in building strong relationships with our clients. You will be responsible for managing customer inquiries, processing orders, and ensuring customer satisfaction throughout the printing and signage process.
\\- \\[item] Manage customer interactions via phone, email, and in-person visits.\[/item]\\[item] Process customer orders accurately and efficiently using our order management system.\[/item]\\[item] Provide detailed product and service information to customers.\[/item]\\[item] Address and resolve customer issues and concerns with a positive attitude.\[/item]\\[item] Collaborate with the production team to ensure timely delivery of orders.\[/item]\\[item] Maintain up-to-date knowledge of our products, services, and pricing.\[/item]\\[item] Follow up with customers to ensure their satisfaction and address any post-order issues.\[/item]\\[/ul]\\
Requirements: High school diploma or equivalent required; some college coursework preferred. Previous experience in customer service, preferably in the printing or signage industry. Strong communication skills, both verbal and written. Excellent organizational and time management abilities. Ability to learn and use industry-specific software and tools. Detail-oriented with a focus on accuracy and quality. Ability to work independently and as part of a team. Positive attitude and a commitment to providing exceptional customer service.
\\Benefits: Competitive hourly rate based on experience ($18-$22 per hour). Health, dental, and vision insurance. Paid time off and holidays. 401(k) Match. Opportunities for professional growth and development. Supportive and collaborative work environment.
\\Estimated Salary: $45,000 - $55,000 per year.
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