Printing and Signage Liaison
3 weeks ago
We are seeking a highly skilled and detail-oriented individual to join our team as a Printing & Signage Customer Service Representative. In this role, you will be responsible for providing top-notch customer service, managing customer inquiries, and ensuring customer satisfaction throughout the printing and signage process.
About Us:
AlphaGraphics is a leading provider of printing and signage solutions. Our team is dedicated to delivering exceptional quality and service to our customers. We take pride in our innovative solutions, cutting-edge technology, and commitment to excellence.
Job Description:
The primary responsibilities of this role include:
- Managing customer inquiries and resolving issues in a prompt and professional manner.
- Processing customer orders accurately and efficiently using our order management system.
- Providing detailed product and service information to customers.
- Collaborating with the production team to ensure timely delivery of orders.
Requirements:
- A high school diploma or equivalent required; some college coursework preferred.
- Previous experience in customer service, preferably in the printing or signage industry.
- Strong communication skills, both verbal and written.
- Excellent organizational and time management abilities.
- Ability to learn and use industry-specific software and tools.
What We Offer:
- A competitive hourly rate of $20-$25 based on experience.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- A 401(k) match.
- Opportunities for professional growth and development.
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