Retail Customer Service Manager

6 days ago


Hyannis, Massachusetts, United States T.J. Maxx Full time
T.J. Maxx Customer Service Supervisor Job Description

As a Customer Service Supervisor at T.J. Maxx, you will be responsible for delivering an exceptional customer experience. Your key responsibilities will include:

  • Overseeing a team of customer service associates at the front of store
  • Training and coaching associates on personalizing the customer experience and promoting loyalty programs
  • Addressing customer concerns and issues promptly and professionally
  • Coordinating breaks for all team members

As a Customer Service Supervisor, you will play a critical role in ensuring that our customers receive the highest level of service and that our store runs smoothly and efficiently. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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