Nurse Health Call Center RN On-Site On-Call Variable Shift
3 weeks ago
As a Clinical Caregiver Health Services RN, you will play a vital role in promoting optimal health and well-being in Providence caregivers. You will provide clinical caregiver health services through telephonic and virtual means, as well as in Caregiver Health Services offices. Your primary responsibility will be to ensure compliance with state and federal requirements and PSJH policies and protocols, utilizing the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers.
Key Responsibilities- Provide timely and effective response, management, and resolution of incoming inquiries in accordance with established Service Level Agreements (SLAs).
- Apply critical thinking to resolve complex questions regarding COVID-19, intake of exposures, caregivers reporting symptoms, exclusion from and clearance to return to work, the after-hours management of blood/body fluid exposures, virtual pre-employment health screens, and support annual surveillance activities.
- Mentor and support new members and/or new processes and initiatives.
- Participate as an integral team member with CHS colleagues and leaders to deliver high-quality occupational and environmental health services.
- Texas Registered Nurse License.
- National Provider BLS - American Heart Association.
- 2 years of experience as an RN in an acute or post-acute setting.
- Bachelor's Degree in Nursing.
- 1 year of experience in an Employee/Occupational Health setting.
- 6 months of experience with computer databases and systems, such as Microsoft Office, Excel, OHM, and being technologically savvy.
Providence is a comprehensive health care organization that serves more people, advances best practices, and continues its more than 100-year tradition of serving the poor and vulnerable. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.
Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
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