Branch People Leader

3 weeks ago


Detroit, Michigan, United States Community Financial Credit Union Full time
About the Role

We are seeking a highly motivated and experienced Branch People Leader to join our team at Community Financial Credit Union. As a key member of our leadership team, you will be responsible for leading the delivery of exceptional member and employee experiences.

The successful candidate will have a proven track record of leadership experience, with a strong focus on member engagement and employee development. You will be responsible for coaching and mentoring your team to build meaningful relationships with our members, and to promote member loyalty through tailored products and services.

As a Branch People Leader, you will be the face of Community Financial Credit Union in your branch, representing our values of Relentless Care, Hustle & Grind, and Huzzah. You will be responsible for ensuring compliance with all financial policies, procedures, and regulatory requirements, and for maintaining a thorough knowledge of applicable market trends.

We offer a competitive salary and benefits package, including medical, dental, and vision plans, four weeks of PTO, and a generous 401k match. If you are a motivated and experienced leader who is passionate about delivering exceptional member and employee experiences, we encourage you to apply.

Responsibilities
  • Lead the delivery of exceptional member and employee experiences
  • Coach and mentor team members to build meaningful relationships with members
  • Develop and implement strategies to promote member loyalty
  • Ensure compliance with all financial policies, procedures, and regulatory requirements
  • Maintain a thorough knowledge of applicable market trends
  • Perform other duties as directed by leadership
Requirements
  • 4-6 years' experience in retail/member experience
  • 1 year of leadership experience
  • Demonstrated business acumen
  • Proven successful goal setting and achievements
  • Proficiency using Excel and Word
What We Offer
  • Competitive salary and benefits package
  • Medical, dental, and vision plans
  • Four weeks of PTO
  • Generous 401k match
  • Numerous employee engagement activities
  • Community Resource Groups
  • Time off for occasions such as volunteering, caregiving, and family events

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