Mountain Sports School Supervisor

2 weeks ago

Anchorage, Alaska, United States Alyeska Resort Full time
Job Title: Mountain Sports School Supervisor

At Alyeska Resort, we're seeking a highly skilled and experienced Mountain Sports School Supervisor to join our team. As a key member of our snowsports school operations, you'll play a vital role in delivering exceptional guest experiences and ensuring the success of our ski and snowboard programs.

Responsibilities:
  • Oversee daily snowsports school operations, including scheduling, class assignments, and payroll, while providing on-snow support to instructors to ensure a high-quality experience for our guests.
  • Assist with administrative duties, such as hiring, scheduling, training, payroll, equipment inventory management, and reporting on lesson and guest feedback.
  • Monitor and document instructor performance and behavior, providing meaningful feedback and direction, including recognition, performance coaching, or disciplinary action if necessary.
  • Maintain knowledge of and adhere to all company policies and procedures.
  • Adhere to all safety-related programs, including training and incident reporting.
  • Coordinate with other management, departments, and third-party organizations as needed.
  • Participate in leadership forums, providing feedback and input on snowsports school operations, training, and continuous improvement opportunities.
Requirements:
  • High School Diploma or GED Equivalent required; Bachelor's degree in a related field preferred.
  • Current PSIA/AASI Level 2 or equivalent certification required.
  • 1-3 years of ski/snowboard instructor experience and 1 year of supervisory experience required.
  • Leadership Development experience.
  • High level of proficiency in MS Office applications.
  • Competent user of RTP, Flaik, and UKG preferred.
  • Demonstrated organizational and communication skills.
  • Basic accounting and finance skills.
  • Able to meet the physical demands of ski and ride training and drills.
  • Able to work in a team environment.
  • Conflict resolution skills.
  • Flexibility to work varied hours, including evenings, weekends, and holidays as needed.
  • Must be able to communicate fluently in English.
Why Alyeska Resort?

Alyeska Resort is a 300+ room resort nestled in the mountains of Girdwood, Alaska, located 45 minutes south of Anchorage. We offer a unique blend of outdoor adventure and community spirit, making us an incredible place to work and play. As a member of our team, you'll enjoy a range of benefits, including:

  • Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
  • Free Season Pass for employees and qualified dependents
  • Roth 401(k) and 401(k) Retirement Savings Plan
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels
  • Discounts in Resort restaurants, shops, and Nordic Spa

At Alyeska Resort, we value relationships rooted in trust, honesty, respect, and gratitude. We're committed to doing what we say and accepting feedback as a gift. If you're a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.

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