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Member Service Representative

2 months ago

Melbourne, Florida, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and answering member questions.
  • Process member transactions, handle returns and exchanges, and resolve member issues in a timely and professional manner.
  • Assist members with finding merchandise, answering product questions, and providing recommendations.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Work collaboratively with other associates to achieve sales goals and provide exceptional member service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) matching program.
  • Employee discounts on merchandise and services.

At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity and promotes opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.