Field Service Technician
1 week ago
We are seeking a highly skilled Field Service Engineer to join our team at Veterans Prime, Inc. as a Field Service Engineer.
Key Responsibilities- Provide on-site machine installation, troubleshooting, repair, and training for domestic and international customers.
- Test, troubleshoot, and repair hydraulic, electrical, and pneumatic mechanical functions per machine capabilities in the field at customer production sites.
- Conduct training with customer employees to ensure proper operation of equipment.
- Perform field service repair, installation, and start-up of machines, including complete electrical and hydraulic integration.
- Responsible for timely and accurate documentation of all service-related activities.
- Ability to troubleshoot PLCs and drives.
- Provide customer service technical phone support.
- Assist in mechanical/electrical assembly and testing of equipment to meet scheduled deliveries.
- Exercise safe working practices and procedures at all times.
- Completion of an accredited two-year associate's degree and/or Bachelor's degree in Electrical or Mechanical Engineering, or equivalent accrued experience and on-the-job training.
- Five years of field service experience.
- Previous Plastic injection molding experience is a plus.
- Strong troubleshooting ability to support electrical, mechanical, hydraulic, pneumatic, and servo applications.
- Ability to read hydraulic, electrical, and pneumatic drawings and schematic prints.
- PLC experience preferably with Allen Bradley (Logix 500 and 5000).
- Servo drive experience preferably with Rexroth (Indraworks).
- Projects a positive attitude with customers and co-workers.
- Strong and professional interpersonal skills.
- Excellent written and verbal communication skills, including communicating effectively using professional email etiquette.
- Solid analytic, diagnosis, and problem-solving skills.
- Ability to work effectively with minimal supervision or in a team environment.
- Strong time management and organizational skills.
- Ability to multi-task.
- Willingness to continually learn and support new technologies.
- Must be able to travel up to 80% domestically and internationally.
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