Field Service Technician

5 days ago


Menomonee Falls, Wisconsin, United States Messer Cutting Systems, Inc. Full time
Job Summary

Messer Cutting Systems, Inc. is a leading global supplier of cutting solutions for the metal-working industry. We are seeking a highly skilled and experienced Field Service Engineer to join our team in the Raleigh, NC area.

Key Responsibilities
  • Install, maintain, and repair multi-axis CNC equipment at customer sites throughout North America, ensuring optimal performance and efficiency.
  • Perform machine and software upgrades, as well as provide technical support and training to customers.
  • Conduct on-site assessments to diagnose and resolve equipment issues, and implement corrective actions to prevent future problems.
  • Collaborate with cross-functional teams to develop and implement process improvements, and ensure compliance with safety protocols and regulations.
  • Develop and maintain strong relationships with customers, providing exceptional service and support to drive customer satisfaction and loyalty.
Requirements
  • 3+ years of experience in machine installation, repair, and maintenance, preferably in a similar industry.
  • Associate's Degree in Electronics, Robotics, or Automation technologies, or equivalent experience.
  • Strong knowledge of CNC equipment, plasma cutting processes, and CAD/CAM software.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Ability to travel frequently, often on short notice, and work in a fast-paced environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading global supplier of cutting solutions.


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