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Fleet Parts Sales Consultant

2 months ago

Louisville, Kentucky, United States Palmer Trucks Full time

Job Type:
Full-time

Overview:
The Fleet Parts Sales Consultant is tasked with cultivating and sustaining robust relationships with fleet clientele by delivering outstanding parts sales and customer service. This position necessitates a comprehensive understanding of the fleet sector, its unique demands, and the capability to recognize and fulfill customer needs. The ideal candidate will exhibit strong sales acumen, customer service expertise, and in-depth product knowledge.

Key Responsibilities:
• Build and nurture a solid sales pipeline of fleet accounts.
• Identify and assess potential fleet customers, fostering relationships and trust.
• Comprehend customer requirements and suggest suitable parts and solutions.
• Provide precise product details and pricing to clients.
• Efficiently and accurately process orders.
• Collaborate with the sales team to meet sales objectives and targets.
• Deliver exceptional customer service and promptly address customer concerns.
• Remain updated on industry trends, competitor activities, and new product launches.
• Maintain accurate sales documentation and reports.
• Conduct sales calls to new and unassigned fleet sites weekly.
• Provide training programs for fleet and dealership personnel.
• Evaluate new parts sales opportunities and leverage gaps with existing fleets.
• Execute additional duties as assigned.

Qualifications:
Candidates should demonstrate a strong work ethic and possess a proactive attitude. Motivation to achieve sales goals and profit margins is essential. Strong verbal communication skills and sound decision-making abilities are required. Candidates must be self-driven, capable of prioritizing tasks, detail-oriented, and adaptable.

Education and Experience:
• High school diploma or GED is required.
• A post-secondary degree in a relevant field is preferred.
• A minimum of three years of industry experience, including two years in heavy-duty truck or parts sales, with a thorough understanding of heavy-duty trucks, truck dealerships, suppliers, and fleets.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Computer Skills:
The candidate must possess basic computer skills, including database software, Microsoft Excel, and Microsoft Word.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The role requires:
• Sufficient manual dexterity to operate standard departmental equipment, such as a PC, pallet jack, and forklift.
• Ability to climb ladders, navigate stairs, and walk long distances.
• Capability to operate motor vehicles.
• Ability to lift up to 50 pounds.
• Stamina to stand for extended periods.

Core Competencies:
• Proven experience in parts sales, ideally within the fleet sector.
• Strong knowledge of the heavy-duty parts industry and product offerings.
• Excellent communication and interpersonal skills.
• Patience and persistence to complete tasks effectively.
• Strong sales and customer relations skills, preferably in a related field.
• Ability to cultivate and maintain strong customer relationships.
• Proficiency in responding to common inquiries or complaints from customers.
• Strong organizational and communication skills, including group presentation capabilities.
• Proven negotiation and sales skills are essential.
• Self-starter with a high level of creativity and initiative.
• Positive attitude with the ability to navigate challenges while maintaining focus on objectives.
• Analytical skills to track progress and identify strategic growth opportunities.
• Proficiency in sales CRM and relevant software.
• Strong business ethics and professionalism at all times.
• Willingness to travel approximately 80% of the time.
• Ability to work independently and collaboratively within a team.

Behaviors:
• People-Oriented: The role requires building rapport with a diverse range of individuals.
• Competitive: The position necessitates assertiveness and a strong desire to succeed in competitive situations.
• Urgency: The role demands decisiveness and quick responses.
• Adaptability: The position requires flexibility in handling various tasks.

Position Benefits and Compensation:
This is a full-time role that includes Health Insurance, a 401K Retirement Program, Vacation, Employee Assistance Program, a Clean Smoke and Drug-Free Environment, and additional benefits.

About Palmer Trucks:
Palmer Trucks is a comprehensive Kenworth dealership network serving multiple states with a wide array of products and services. As a family-owned business with a rich history of growth and success, Palmer Trucks has expanded to a team of over 600 individuals. We are committed to forming authentic and valuable connections by fulfilling the industry's unique, time-sensitive needs as a trusted partner. Our dedication to providing high-quality products and services tailored to our customers has fostered long-term relationships, ensuring our customers return year after year.

Palmer Trucks is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status, or any other legally protected status.