Airport Operations Supervisor

5 days ago

Jacksonville, Florida, United States Unifi Aviation, LLC Full time

Airport Customer Service Supervisor Role

The Unifi Aviation, LLC Customer Service Supervisor is responsible for overseeing daily airport operations to ensure safe and efficient customer service delivery. This role involves supervising employees to their assigned shifts, ensuring that daily activities are performed safely and efficiently.

Key Responsibilities

  • Supervise and coordinate daily activities of employees to ensure safe and effective operations.
  • Monitor and enforce safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi Aviation, LLC policies and safety procedures, and all applicable laws.
  • Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
  • Enforce company policies and procedures, including disciplinary action, and promotes Unifi Aviation, LLC policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
  • Communicates with manager concerning any problems or issues.
  • Schedules and conducts shift meetings.
  • Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
  • Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Requirements

  • Must be a local (in-state) resident.
  • Valid In-State Driver's License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete SIDA training to obtain airport authority identification security.

Preferred Qualifications

  • High School diploma or GED.
  • 4+ years of relevant experience.
  • Relevant supervisory experience.

Working Conditions

  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  • Enjoy the outdoors on a daily basis (sun, rain, sleet or snow) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements

  • Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
  • Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jet way stairs.

Supervisory Responsibilities

  • Supervise team of Customer Service Agents and Leads.

  • Airport Operations Manager

    2 weeks ago

    Jacksonville, Florida, United States Unifi Aviation, LLC Full time

    Airport Customer Service Supervisor OpportunityWe are seeking a highly motivated and experienced Airport Customer Service Supervisor to join our team at Unifi Aviation, LLC. As a key member of our customer service team, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Supervise and...

  • Airport Operations Manager

    5 days ago

    Jacksonville, Florida, United States Skyhop Global Full time

    Job OverviewSkyHop Global is seeking a skilled Airport Operations Manager to lead our team of drivers and ensure seamless, safe, and timely operations every day.Key Responsibilities:Guide and motivate a team of 15+ drivers to achieve exceptional customer relations and exceed client expectations.Schedule and operational planning, including a working knowledge...

  • Airport Operations Manager

    1 month ago

    Jacksonville, Florida, United States GAT Airline Ground Support Full time

    Job SummaryGAT Airline Ground Support is seeking an experienced General Manager to lead our airport operations team. As a key member of our management team, you will be responsible for maintaining financial budgetary goals, safety policies, and working conditions that affect employees on the job.This is a challenging role that requires strong leadership...

  • Airport Cook

    2 weeks ago

    Jacksonville, Florida, United States Sodexo Full time

    Job Title: Airport CookJoin Sodexo, a leading food service provider, as an Airport Cook in a dynamic and fast-paced environment. As a key member of our culinary team, you will be responsible for preparing and cooking a variety of hot and cold food items for our airport clients.Responsibilities:Prepare and cook food to order, ensuring high-quality dishes are...

  • Ramp Operations Supervisor

    1 month ago

    Jacksonville, Florida, United States Unifi Aviation, LLC Full time

    Ramp Supervisor Job DescriptionWe are seeking a highly skilled and experienced Ramp Supervisor to join our team at Unifi Aviation, LLC. As a Ramp Supervisor, you will be responsible for ensuring the safe and efficient loading and unloading of aircraft, as well as the handling of customer baggage and cargo.Key Responsibilities:Loads, unloads, services,...

  • Airport Shuttle Driver

    5 days ago

    Jacksonville, Florida, United States WallyPark Full time

    Job Summary:WallyPark is seeking a reliable and friendly Full Time Overnight Shuttle Driver to transport airport passengers to and from airport parking facilities safely. As a Shuttle Driver, you will be responsible for providing excellent customer service, ensuring the safety of our passengers, and maintaining a clean and well-maintained shuttle bus.Key...

  • Airport Concession Specialist

    5 days ago

    Jacksonville, Florida, United States Paradies Lagardère Full time

    Why Work with Us?At Paradies Lagardère, we're passionate about creating a rewarding environment for our team members. As an Airport Concession Specialist, you'll be immersed in a diverse and inclusive retail and dining environment that's perfect for those looking for a fun and challenging career.What We Offer:Opportunities for career advancement and...

  • Customer Service Supervisor

    2 weeks ago

    Jacksonville, Florida, United States GAT Airline Ground Support Full time

    Customer Service SupervisorGAT Airline Ground Support is seeking a highly skilled Customer Service Supervisor to join its team of aviation professionals.Job Summary:The Customer Service Supervisor is responsible for overseeing all aspects of customer service operations, including auditing flight paperwork, conducting personnel evaluations, and ensuring...

  • Operations Supervisor

    2 weeks ago

    Jacksonville, Florida, United States Bridges International Full time

    Operations SupervisorBridges International is seeking a highly skilled Operations Supervisor to join our team at our Jacksonville Bridge location. As a key member of our operations team, you will be responsible for supervising and training staff, ensuring the safety and welfare of inmates, staff, and visitors, and implementing security and operation policies...

  • Customer Service Supervisor

    4 weeks ago

    Jacksonville, Florida, United States GAT Airline Ground Support Full time

    Job Summary:GAT Airline Ground Support is seeking a highly skilled Customer Service Supervisor to oversee the airline's customer service operations. The successful candidate will be responsible for ensuring the safe and efficient operation of all airline ground support equipment, coordinating between assigned carriers to meet on-time schedules, and ensuring...

  • Customer Service Representative, Shuttle Operations

    2 weeks ago

    Jacksonville, Florida, United States SP Plus Corporation Full time

    Job SummarySP+ is seeking a Customer Service Representative to join our team in Jacksonville, FL. As a key member of our shuttle operations team, you will be responsible for providing exceptional customer service to airport patrons.Key ResponsibilitiesMeet and greet airport patrons at the loading platform and provide assistance with baggage, information, and...

  • Airport Club Attendant

    1 month ago

    Jacksonville, Florida, United States Sodexo Full time

    Club Attendant Job DescriptionSodexo is seeking a highly skilled and customer-focused Club Attendant to join our team at the Delta Sky Club Lounge in Jacksonville International Airport.Responsibilities:Provide exceptional customer service to all guests, ensuring a positive and memorable experience.Clean and maintain the buffet and workstations, adhering to...

  • Operations Supervisor

    2 weeks ago

    Jacksonville, Florida, United States Bridges International Full time

    Career Advancement with Florida's Largest Community Re-Entry Services Provider **About Us** Bridges International is the oldest and most successful private non-profit provider of re-entry services in the state of Florida. Our mission is to provide a continuum of care in Residential Substance Abuse Treatment Programs, Transition Centers, and Community...

  • Intermodal Operations Supervisor

    3 weeks ago

    Jacksonville, Florida, United States Florida East Coast Railway Full time

    Job Title: Intermodal Operations SupervisorOverview:IMEX USA is a leading provider of railroad terminal services in Florida, seeking a highly motivated and experienced Intermodal Operations Supervisor to join our team. The successful candidate will possess excellent leadership and communication skills, with a strong background in intermodal and/or railroad...

  • Technical Operations Supervisor

    2 weeks ago

    Jacksonville, Florida, United States Flexential Full time

    Job Title: Technical Operations SupervisorFlexential is seeking a highly skilled Technical Operations Supervisor to join our team. As a Technical Operations Supervisor, you will be responsible for providing 24/7 technical support to our customers and resources, as well as leading the Technical Assistance Center (TAC) team.Key Responsibilities:Provide timely...

  • Client Operations Supervisor

    2 weeks ago

    Jacksonville, Florida, United States Verisma Full time

    Job Title: Client Operations SupervisorAt Verisma, we are seeking a highly skilled Client Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the efficient operation of assigned accounts.Key Responsibilities:Provide exceptional customer service to clients and Release of Information Specialists...

  • Technical Operations Supervisor

    1 week ago

    Jacksonville, Florida, United States Flexential Full time

    Job Title: Technical Operations SupervisorJob Summary:We are seeking a highly skilled Technical Operations Supervisor to join our team at Flexential. As a Technical Operations Supervisor, you will be responsible for providing technical support to our customers and resources, as well as leading our Technical Assistance Center (TAC) team.Key Responsibilities:*...

  • Alcohol Compliance Supervisor

    3 weeks ago

    Jacksonville, Florida, United States Delaware North Full time

    About the RoleDelaware North is seeking a skilled Alcohol Compliance Supervisor to join our team at EverBank Stadium. As a key member of our operations team, you will be responsible for ensuring that all areas of operation are compliant with state, federal, and local alcohol laws, as well as company and location-specific alcohol procedures.Key...

  • Night Operations Supervisor

    1 week ago

    Jacksonville, Florida, United States Clean Harbors, Inc. Full time

    Job SummaryAs a Night Operations Supervisor at Clean Harbors, Inc., you will be responsible for ensuring the health and safety of our team members and customers. This includes complying with all safe work practices, policies, and processes, and always acting in a safe manner. You will also be responsible for reading work orders and ensuring that all required...

  • Technical Operations Supervisor

    1 week ago

    Jacksonville, Florida, United States Flexential Full time

    Job Title: Technical Operations SupervisorJob Summary:The Technical Operations Supervisor is a critical role responsible for providing technical support to Flexential customers and resources. This position requires a strong understanding of facilities infrastructure, Windows operating systems, and PC troubleshooting. The successful candidate will have...