Customer Engagement Liaison
3 weeks ago
We're seeking a Customer Engagement Liaison to join our reputable team at A.C.E. Executives. Our Customer Engagement Liaisons strive to make a difference in the community and are eager to shape the future of technology. We have the privilege of working with tech giants who provide top-tier wireless solutions to the community. Maintaining connections with friends, family, doctors, and school is essential, and our Customer Engagement Liaisons serve as vital liaisons, bridging the gap between wireless providers and the community.
Our Culture:
- Energetic Environment: We thrive on positive energy and a can-do attitude which has secured our reputation as a top customer service and outreach firm.
- Continuous Learning: Our workplace provides an environment that encourages personal and professional growth by offering tailored training programs and ensuring access to experienced mentors.
- Diversity and Inclusion: We value diversity and create an inclusive atmosphere where every individual's unique perspective is heard.
- Team Functions: We regularly organize team events and activities that foster camaraderie and a sense of unity.
- Passion for Impact: We are deeply passionate about making a meaningful impact in the community we serve and providing top-tier customer service.
Customer Engagement Liaison Responsibilities:
- Contribute to outreach initiatives and promote enrollment programs to potential customers by directly engaging with members of the community.
- Support customers by providing information about enrollment prerequisites, processes, and available services.
- Ensure applications and sales contracts are input into our system correctly and the required supporting materials are provided.
- Adhere to government compliance protocol and maintain professionalism at all times.
- Collaborate with the Customer Engagement Liaison team to evaluate the efficiency of enrollment programs and recommend enhancements as needed.
Customer Engagement Liaison Qualifications:
- High school diploma or equivalent preferred.
- Previous background in sales, community outreach, or a customer-facing role.
- Confident in engaging directly with community members and effectively presenting information to potential customers.
- Passionate about helping others and eager to make a difference in the community.
- Comfortable working independently or as part of a team.
- Ability to work in a fast-paced environment.
- Ability to work a flexible schedule as needed, including evenings and weekends.
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