Epic Systems Lead

4 weeks ago

Beaumont, Texas, United States CHRISTUS Health Full time
Job Summary:

The Epic Systems Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position requires a self-starter with the ability to work with minimal oversight, providing oversight for applications support including Incident, Problem, Request and Change Management. The successful candidate will demonstrate leadership for team to consistently provide strong, high-quality outcomes to end users and stakeholders, ensuring team members adhere to quality standards.

Key Responsibilities:

* Provide expert level understanding of assigned clinical/business operations, processes, and workflows; and accurately document, discuss, and identify dependencies with project team members and stakeholders.
* Develop business relationships with key client administrators based on trust, leveraging relationships to gain new project insight and new business opportunities for the Portfolio team.
* Organize and distribute work load to ensure deliverables meet customer expectations, mentor assigned Analysts, and facilitate cross training of team members.
* Act as customer liaison, working with end-users or business contacts to understand business needs and communicate the requirements and timelines.

Requirements:

* Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
* Ability to present complex data in meaningful method, i.e., charts, graphs.
* Problem Solving skills, Multitasking skills, Work as a team member, Proficient in Microsoft applications including Word, Excel, and PowerPoint.
* Excellent customer service skills, Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
* Strong organizational skills in managing multiple priorities, 5-7 years of experience within supported healthcare, business, or information systems, Supervisory experience preferred.

Preferred Qualifications:

* 2 years project management experience or equivalent, Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project.
* Regularly serves as mentor or knowledge resource to peers across community, May have functional supervision responsibilities of other team members, May provide input into performance reviews and corrective actions for team members.
* Makes decisions regarding daily priorities for a work group, provides guidance to and/or assists team members on non-routine or escalated issues, Works in a team setting, sharing information and assisting other junior team members.

What We Offer:

* Competitive salary and benefits package, Opportunities for professional growth and development, Collaborative and dynamic work environment, Recognition and rewards for outstanding performance.

How to Apply:

Apply online at [insert link] or contact us at [insert contact information].

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