Service Experience Specialist
3 days ago
Coolray Heating and Cooling is a reputable HVAC, Plumbing and Electrical Company in Tennessee, and we are seeking highly motivated individuals to join our team as Customer Service Representatives.
">Role ResponsibilitiesYou will be responsible for representing our company professionally, honestly, and ethically, greeting customers, engaging them in conversations about their home service needs, explaining features and benefits of our products and services, scheduling appointments for sales consultants, building rapport and relationships with the store's leadership team, attending required meetings and trainings, and providing exceptional customer service.
">Qualifications- A high school diploma or equivalent is preferred.
- One year of customer service experience is required.
- Basic computer proficiency, particularly with Microsoft applications, is necessary.
- Experience with Service Titan is a plus.
- The ability to read, write, and speak English fluently is essential.
- Sitting for long periods of time is also required.
Coolray Heating and Cooling is a locally owned and operated company that values its employees' talents and abilities. We challenge and channel our members' intelligence and ingenuity, providing them with a sense of purpose and achievement.
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Customer Experience Specialist
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