Service Experience Specialist

3 days ago


Nashville, Tennessee, United States Coolray Heating and Cooling Tennessee Full time
Join Our Team at Coolray Heating and Cooling

Coolray Heating and Cooling is a reputable HVAC, Plumbing and Electrical Company in Tennessee, and we are seeking highly motivated individuals to join our team as Customer Service Representatives.

">Role Responsibilities

You will be responsible for representing our company professionally, honestly, and ethically, greeting customers, engaging them in conversations about their home service needs, explaining features and benefits of our products and services, scheduling appointments for sales consultants, building rapport and relationships with the store's leadership team, attending required meetings and trainings, and providing exceptional customer service.

">Qualifications
  • A high school diploma or equivalent is preferred.
  • One year of customer service experience is required.
  • Basic computer proficiency, particularly with Microsoft applications, is necessary.
  • Experience with Service Titan is a plus.
  • The ability to read, write, and speak English fluently is essential.
  • Sitting for long periods of time is also required.
Why Choose Coolray Heating and Cooling?

Coolray Heating and Cooling is a locally owned and operated company that values its employees' talents and abilities. We challenge and channel our members' intelligence and ingenuity, providing them with a sense of purpose and achievement.



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