Customer Experience Specialist
3 days ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Ritchie Bros. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:
- Provide customer support services through the mail, telephone, and direct personal contact
- Process orders and assignments, and enter data into our internal computer systems
- Reference pricing and delivery information
- Respond to customer questions, inquiries, and requests
- Set up new and maintain existing records
- Perform word processing assignments, filing, and related clerical duties
- Process paperwork in preparation for auction day, securing necessary approvals
- Assist with other duties around the office to help out
Requirements:
- Ability to communicate comfortably with customers
- A phenomenal teammate, willing to assist your peers
- Digital literacy
- Time management skills
- Positive attitude
- Ability to work independently
- Strong interpersonal skills
- Professional and clean appearance
- We'd also love someone open to learning automobile titling as part of their development
Salary Range: $48,000 - $58,000 per year, depending on experience
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