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Assistant Store Manager

2 months ago

Richmond, Virginia, United States Cotton On Group Full time

About Us

Cotton On Group is a dynamic and fast-paced retail company that values its team members and customers. We are committed to making a positive difference in people's lives through our products and services.

Job Summary

We are seeking an experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Support the Store Manager in achieving sales targets and improving customer satisfaction
  • Assist in managing store operations, including inventory management, visual merchandising, and store maintenance
  • Lead and develop a high-performing team of sales associates and key holders
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner
  • Collaborate with the Store Manager to develop and implement sales strategies and promotions
  • Monitor and analyze sales data to identify trends and opportunities for growth

Requirements

  • 1+ years of retail management experience, preferably in a fast-fashion environment
  • Proven track record of inspiring and managing diverse and high-performing teams
  • Demonstrated results in driving sales, stock, and service delivery
  • Knowledge of retail merchandising practices and visual merchandising standards
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays

What We Offer

  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • 50% team member discount on all Cotton On Group products
  • Wellness support and recognition programs