Brand Ambassador

1 month ago


Plano, Texas, United States Main Event Entertainment Full time
Main Event Entertainment Job Description

At Main Event Entertainment, our Brand Ambassadors play a vital role in delivering exceptional guest experiences. As a Brand Ambassador, you will be the first and last point of contact for our guests, ensuring their visit is memorable and enjoyable. Your primary responsibility will be to assist guests in tailoring their experience by providing information and guidance on various activities, while maintaining the highest standards of safety and sanitation.

Daily Responsibilities
  • Uphold cleanliness and safety standards, adhering to our rigorous protocols.
  • Welcome and greet all guests, embodying the spirit of fun and hospitality.
  • Communicate with the team to identify first-time guests and provide personalized attention.
  • Answer guest inquiries about activities and provide clear directions.
  • Manage guest experiences by effectively communicating wait times for games, food, and other activities.
  • Escort guests to activities, explain safety rules, and assist with table maintenance.
  • Thank guests for their visit and welcome them back.
  • Perform opening, mid-day, or closing duties as required.

Requirements
  • Prior food and beverage experience is a plus, but not mandatory.
  • Guest-focused mindset is essential.
  • Teamwork is crucial for success.
  • Food Handlers Certification is required.
  • Strong problem-solving and multi-tasking skills are necessary.
  • Effective communication with management, team members, and guests is essential.
  • Availability to work days, nights, and weekends is required.

Perks and Benefits

Main Event Entertainment values its team members and offers a range of benefits to support their growth and well-being. These include:
  • A fun and inclusive work environment.
  • 50% off food, beverages, activities, and unlimited game play.
  • Tuition Reimbursement Program.
  • Internal promotion culture.
  • Opportunities to work on new center openings.
  • Recognition and rewards program.
  • Benefits and paid time off (for those who qualify).
  • The Family Fund provides financial support in times of need.
  • Certified Trainer program.

Main Event Entertainment is an Equal Opportunity Employer and participates in E-Verify in states where required.

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