Sales Associate
2 months ago
At Knitwell Group, we're dedicated to empowering women to express their authentic selves through fashion. Our mission is to provide a unique shopping experience that combines style, comfort, and confidence.
The Role
As a Sales Associate, you'll be the face of our brand, creating personalized connections with customers and guiding their shopping journey. You'll be responsible for maintaining a visually appealing store environment, ensuring merchandise is well-organized and easily accessible. By collaborating with your team, you'll deliver exceptional customer experiences and contribute to a positive store atmosphere.
Your Impact
In this role, you'll have the opportunity to:
- Develop strong relationships with customers, understanding their needs and preferences to provide tailored recommendations.
- Share product knowledge and styling expertise to help customers find the perfect pieces.
- Drive brand loyalty by delivering exceptional customer service and personalized experiences.
- Maintain high visual and operational standards, ensuring a seamless shopping experience for customers.
- Stay informed on company priorities and promotions, utilizing available tools to provide customers with a seamless omnichannel experience.
- Partner with store leaders to achieve individual goals and daily expectations.
- Build productive relationships with colleagues, sharing ideas and providing support to ensure a positive work environment.
- Previous sales or customer-facing experience (preferred)
- A hospitality mindset when engaging with customers
- Flexible availability, including evenings, weekends, and holidays
- Technology proficiency and ability to operate a point-of-sale system
- Initiative and ability to make thoughtful decisions
- Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands
- Support for your individual development and opportunity for growth within our family of brands
- A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
- 401(k)
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