Dock Operations Manager
1 month ago
This role plays a pivotal part in ensuring the smooth execution of transportation, logistics, and dock operations within Fortune International. The primary focus is on overseeing daily dock activities, guaranteeing timely and accurate deliveries to customers. Effective communication and coordination with the Warehouse, Dispatch, and Production departments are essential in addressing pain-points and contributing to solutions. The successful candidate will embody the department's core values of safety, accuracy, and communication.
Schedule:
Tuesday-Saturday (Tues-Fri 8am-5:00pm, Sat 5am-1pm)
Responsibilities:
Recommend policy, staffing, and equipment strategies to the Transportation Manager.
Adhere to and promote a safety culture throughout the department.
Assist in gathering data for accident and insurance investigations.
Ensure drivers are properly trained on departmental policies and procedures.
Collaborate with the Transportation Manager to implement continuous process improvement initiatives for delivery drivers.
Coach delivery drivers on performance expectations and daily goals.
Foster a data-driven culture and approach to decision-making.
Communicate effectively with internal and external customers.
Collaborate with Warehouse leadership on daily routing movements and shipping pain-points.
Oversee and assist with cross-dock local deliveries, order entry, and labeling.
Manage and prioritize late runs, expediting, and rotating trucks through loading rounds.
Make final decisions on loading routes.
Assist with pallet movement to free up scanners and checkers.
Participate in scanning, sorting, and warehouse team activities.
Monitor the dock for late route additions from dispatch.
Perform pallet wrapping and labeling as needed.
Serve as Dispatch Lead on Saturdays.
Maintain dock equipment and perform other duties as assigned by the Supervisor.
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