Director of Events and Operations

4 weeks ago

New Orleans, Louisiana, United States Hyatt Full time
Job Summary

The Associate Director of Events is a key member of the Hyatt Regency New Orleans team, responsible for managing overall Event Sales and Event Planning standards. This includes supervision of Event Managers and administrative staff, as well as achieving individual booking goals and property Event goals.

Key Responsibilities
  • Responsible for short and long term planning and the management of Event Sales and Event Planning
  • Maintain or exceed budgeted sales and profits in all event areas
  • Assist in developing and implementing effective marketing plans for generating catering revenues
  • Experience evaluating each piece of event business to ensure business can be properly serviced
  • Ability to put together creative and innovative menus based on skills of the kitchen
  • Work closely with Chef on pricing specialty menus
  • Train, supervise and work with event staff, in order to solicit and book banquet and event functions, as well as the planning, merchandising and execution of the functions
  • Work closely with Banquet and Set-Up Managers and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
  • Assists in leading the Events team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
  • Assist in administering all phases of the event department, including but not limited to sales, planning, marketing, servicing and administrative procedures
  • Assist in the coaching and counseling of employees to reflect Hyatt service standards and procedures
Requirements
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • 3 years or more of progressive hotel Event Sales and Planning experience in a large scale operations
  • Service oriented style with professional presentations skills
  • At least 3 years' experience in a senior role in Event Sales/Planning environment
  • Minimum 2-year associates degree (prefer 4-year degree)
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • Clear concise written and verbal communication skills in English
  • Must be proficient in Microsoft Word and Excel
  • Must have excellent organizational, interpersonal and administrative skills
About Hyatt

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Benefits
  • Free room nights, Discounted and Friends & Family Room Rates
  • Medical, Prescription, Dental and Vision Insurance
  • 401K with company match
  • Paid Time Off, Holiday Pay, new child leave and personal day
  • Paid Family Bonding Time and Adoption Assistance
  • Employee Stock Purchase Plan
  • Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more
COVID-19 Safety

Hyatt Hotels follows all COVID-19 CDC and US Health department protocols for the safety of our employees and guests.

Equal Opportunity Employer

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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