Hospitality Ambassador

4 weeks ago


St Augustine, Florida, United States Troon Golf Full time

Greeter Job Description

Troon Golf is seeking a highly skilled Greeter to join our team. As a Greeter, you will be responsible for providing exceptional service to our guests and ensuring a seamless dining experience.

Key Responsibilities:

  • Welcome guests with a smile and escort them to their assigned table.
  • Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following check issue procedures.
  • Assign opening and/or closing side duties, supervise side work, and ensure completed lists of set ups of all stations before departure of service staff.
  • Maintain reservation books, take incoming telephone calls, note reservations, and special requests by guests.
  • Remain knowledgeable of all menu items, prices, and general service procedures.
  • Responsible for standards of appearance and cleanliness in all service areas.
  • Remain visible on the dining room floor and be easily accessible to guests, staff, and management.
  • Check all tables daily before service to ensure proper settings.
  • Assist with side work and/or assisting service staff with bussing tables and taking cocktail orders.
  • Communicate guest requests and concerns to the department manager.
  • Incorporate safe work practices in job performance.

Minimum Qualifications:

  • No experience necessary, but will train.

Other Qualifications:

  • Regular and reliable attendance.
  • Demonstrate an outgoing and friendly attitude.

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