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Technical Project Specialist

2 months ago

Chattanooga, Tennessee, United States New Charter Technologies Full time
Company Overview:

New Charter Technologies is a leading technology services provider dedicated to delivering exceptional solutions and support to our clients. We pride ourselves on fostering a collaborative and energetic work environment.

Position Summary:

We are seeking a Technical Project Specialist to join our dynamic team. In this role, you will be responsible for executing technology implementations while ensuring a high level of client satisfaction.

Key Responsibilities:
  • Manage and execute technical implementation projects for clients.
  • Upgrade, configure, install, and maintain networks and servers.
  • Create and maintain comprehensive documentation for all projects.
Required Experience:

Candidates should possess a minimum of 5 years of relevant experience in system engineering or IT support, preferably within a Managed Service Provider (MSP) environment.

Technical Skills:
  • Proficient in Microsoft system administration, including Active Directory and server management.
  • Strong experience with email systems, particularly Microsoft-based.
  • Solid understanding of computer networking principles and security protocols.
  • Familiarity with cloud services, especially Microsoft 365, and virtualization technologies.
  • Experience with RMM software and cloud migration.
  • Proven track record in implementing Microsoft Azure and Office365 solutions tailored to client needs.
  • Expertise in server and storage solutions from recognized partners.
  • Knowledge of virtualization platforms such as VMWare and Hyper-V.
  • Understanding of emerging technologies like hyper-convergence and SD-WANs.
  • Experience with firewalls and switches from leading brands.
Other Qualifications:
  • Excellent communication and teamwork skills.
  • Professional appearance and demeanor for client interactions.
  • Valid driver's license and clean driving record.
  • Ability to lift up to 50 pounds.
Work Environment:

This position involves a hybrid work model, with a significant portion of the week dedicated to managing multiple projects remotely. You will also spend time addressing ticket escalations, which typically require on-site presence.

Physical Requirements:

The role is primarily sedentary but may require occasional lifting and movement. Frequent travel may be necessary, along with exposure to various environmental conditions.

Company Culture and Benefits:

At New Charter Technologies, we offer competitive compensation and a comprehensive benefits package, including health, dental, vision, and retirement plans. We emphasize work-life balance and value our team members as our greatest asset. Our culture promotes respect, collaboration, and a sense of family among colleagues.

We believe in celebrating achievements and fostering a fun, engaging workplace. Join us to be part of a team that values innovation, growth, and professional development.