Clinical Quality Coordinator- Day

4 days ago

Fort Worth, Texas, United States JPS Health Network Full time
Job Description

The Clinical Quality Coordinator plays a vital role in partnering with the Patient Care Team to drive quality initiatives and improve patient outcomes. This position is responsible for coordinating quality-driven projects and endeavors, acting as an extension of the Patient Care Team to achieve quality-driven goals.

Key Responsibilities
  1. Partners with physicians and patient care team to assist patients in completing health screens and preventive care measures that are not yet completed.
  2. Contacts external physician offices to obtain copies of consult notes and reports for patients who had preventive healthcare screens and clinical measures completed at outside facilities.
  3. Contacts patients to remind them to pick up their prescriptions and identifies any barriers with taking prescription or picking up prescriptions.
  4. Successfully updates preventive health screens and clinical measures in the Electronic Medical Record (EMR) that have been determined as completed.
  5. Communicates regularly with interdisciplinary team members to coordinate/update a patient's care.
  6. Maintains an accurate tracking log of patients who have been contacted and the status of their preventive health screens and clinical measures.
  7. Participates in various quality-driven initiatives within JPS and collaborates with the team to achieve high-level patient outcomes.
  8. Submits data to external agencies as directed by the Sr. Clinical Quality Coordinator.
  9. Explains the importance of preventive health screens and clinical measures to staff, patients, and families.
  10. Facilitates the identification of patients as high-risk or living with a disease and works with the case management team to address Social Determinants of Health (SDoH).
  11. Performs all duties at the expert level within the scope of a Medical Assistant's scope of practice. May operate diagnostic equipment (cannot interpret tests) and conduct preventative screenings, when necessary.
  12. Performs quality control checks on equipment. Prepares and sterilizes medical equipment. Fosters accountability for clinical practice and patient goals.
  13. Records patient care documentation in the EMR accurately and in a timely manner. Identifies when others' documentation is incorrect and alerts clinic leadership. Assists other MAs with documentation questions.
  14. Coordinates patient care as directed by the provider, and policies/procedures.
  15. Respects patient confidentiality at all times. Ensures others are also respecting patient confidentiality.
  16. Anticipates provider's needs prior to patient encounter.
  17. Partners with multidisciplinary care team to support and improve medication adherence.
  18. Performs telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge.
  19. Performs patient outreach and engagement to ensure patient awareness of clinic appointments and adherence to their person-centered plan.
Requirements
  • High School Diploma, GED or equivalent.
  • 1 year of experience in the healthcare field.
  • Current certification from a national registry as a Certified Medical Assistant (CMA).
  • OR Current licensure to practice vocational nursing in the State of Texas by the Board of Nurse Examiners and must maintain licensure throughout employment.
  • OR Requisite educational or training background and 1 year of combined experience in medical billing and coding, patient registration, and navigating patient's electronic medical records may suffice for licensure/certification.

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