Senior Service Delivery Manager

2 weeks ago


Houston, Texas, United States Bowman Williams Full time
Job Title: Senior Service Delivery Manager

We are seeking a highly skilled and experienced Senior Service Delivery Manager to join our team at Bowman Williams. As a Senior Service Delivery Manager, you will be responsible for leading a team of IT professionals in delivering high-quality services to our clients.

Key Responsibilities:
  • Lead a team of IT professionals in delivering high-quality services to clients
  • Develop and implement service delivery strategies to meet client needs
  • Manage client relationships and ensure excellent service delivery
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Monitor and report on service delivery metrics and KPIs
Requirements:
  • 5+ years of experience in IT service delivery
  • Proven track record of leading high-performing teams
  • Excellent communication and interpersonal skills
  • Ability to analyze complex problems and develop effective solutions
  • Experience with IT service management tools and technologies
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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