Service Delivery Manager

6 days ago


Houston, Texas, United States FTG Texas Full time
Job Title: Service Manager

At FTG Texas, we are seeking a highly skilled Service Manager to lead our service delivery team. As a key member of our team, you will be responsible for managing customer relationships, overseeing technicians, and supporting company initiatives under the guidance of the Regional Director of Service.

Key Responsibilities:
  • Lead service delivery for all customers, with a focus on our top 50 accounts.
  • Collaborate with the sales team on customer meetings and contract reviews.
  • Manage and mentor employees, fostering growth and development.
  • Lead the recruitment process and manage employee performance.
  • Oversee workers' compensation, FMLA, and other employee-related matters.
  • Monitor and optimize contract profitability, parts usage, and inventory.
  • Build cross-functional teams to achieve company goals.
  • Ensure team coverage and training aligns with sales and territory needs.
  • Provide timely feedback and communication to the service team.
  • Assist with technical escalations and ensure effective resolution.
  • Support logistics and large installations to ensure customer satisfaction.
Required Qualifications:
  • High School diploma or equivalent.
  • Prior leadership experience in the printer/copier industry.
  • Certification and training on a full line of devices.
  • Valid driver's license with a clean driving record.
  • Reliable transportation (unless a company vehicle is provided).
  • Strong understanding of network connectivity for print and scan features.
  • Previous managerial experience.
Preferred Qualifications:
  • Knowledge of Microsoft Suite and e-Automate.
  • Broad understanding of hardware/connectivity technology and terminology.


  • Houston, Texas, United States Matrix Service Full time

    Job SummaryThe Proposal Delivery Manager is responsible for the delivery of complete bid packages throughout the proposal process within the National Construction Group. This role coordinates the work of all members of the proposal team, ensuring timely and accurate delivery of proposal packages.Key ResponsibilitiesCoordinate proposal team activities to...


  • Houston, Texas, United States Amazon Delivery Full time

    About Amazon DeliveryAmazon Delivery is a leading e-commerce logistics company that specializes in delivering packages to customers across the globe. We are committed to providing fast, reliable, and efficient delivery services to our customers.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Delivery Driver. As a...


  • Houston, Texas, United States Amazon Delivery Full time

    About Amazon DeliveryAmazon Delivery is a leading e-commerce logistics company that specializes in delivering packages to customers across the globe. We are committed to providing a fast, reliable, and customer-centric delivery experience.Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Delivery Driver. As a...


  • Houston, Texas, United States Matrix Service Inc. Full time

    Job DescriptionThe Proposal Delivery Manager is responsible for the delivery of complete bid packages throughout the proposal process within the National Construction Group. This role coordinates the work of all members of the proposal team for various bid packages in Construction Only and EPC (FEL Development and FEED Packages).Key Responsibilities:Directs...

  • Delivery Associate

    2 days ago


    Houston, Texas, United States Safe Delivery Guys LLC Full time

    Deliver Smiles to Our CustomersWe are seeking a motivated and reliable Delivery Associate to join our team at Safe Delivery Guys LLC. As a Delivery Associate, you will play a critical role in delivering packages to our customers, ensuring their satisfaction and trust in our services.Key Responsibilities:Drive a vehicle to deliver packages to customers in a...


  • Houston, Texas, United States Bowman Williams Full time

    Job Title: Senior Service Delivery ManagerWe are seeking a highly skilled and experienced Senior Service Delivery Manager to join our team at Bowman Williams. As a Senior Service Delivery Manager, you will be responsible for leading a team of IT professionals in delivering high-quality services to our clients.Key Responsibilities:Lead a team of IT...


  • Houston, Texas, United States Foxconn Full time

    Job DescriptionThis position is responsible for ensuring the timely delivery of product service readiness requirements and performance to meet product after-sales service demands.Key Responsibilities:Coordinate with clients and counterparts to develop service proposals and fulfill NPI service readiness demands.Work with the Asia team to provide service...


  • Houston, Texas, United States Church World Service Full time

    About Church World ServiceImagine making a difference in someone's life every day. At Church World Service, our team is dedicated to creating a world where everyone has food, a voice, and a safe place to call home. We're a global organization with a presence in the US, working towards a world where everyone has the opportunity to thrive.Job SummaryWe're...


  • Houston, Texas, United States TireTex And Truck Service LLC Full time

    About Us:TireTex Heavy Duty Parts and Service is a leading commercial truck and trailer service center specializing in suspension repair. Our mission is to help fleets run safely and efficiently, and we are committed to providing top-quality parts and services. We foster a culture of excellence, innovation, and collaboration, and we are seeking a dynamic...


  • Houston, Texas, United States Jetco Delivery Full time

    About Jetco Delivery:We are a leading logistics company dedicated to providing exceptional transportation solutions to our clients across various industries. Our focus on efficiency, reliability, and customer satisfaction drives us to exceed expectations and deliver unparalleled service in every aspect of our operations.Job Overview:As a Senior Logistics...


  • Houston, Texas, United States Meriplex Communications Full time

    **Service Delivery Coordinator Opportunity**Houston, TXFull TimeService DeliveryExperiencedMeriplex Communications is a leading provider of managed cybersecurity, IT, and SD-WAN solutions. We're seeking a skilled Service Delivery Coordinator to join our team.**Key Responsibilities:**Advanced knowledge of MS Word and MS ExcelExperience with ConnectWise or...


  • Houston, Texas, United States Esquire Deposition Solutions Full time

    Job Title: Service Delivery CoordinatorAt Esquire Deposition Solutions, we are seeking a highly skilled and dedicated Service Delivery Coordinator to join our team. As a key member of our team, you will be responsible for building strong relationships with our clients and delivering exceptional service to ensure their needs are met.Job Summary:The Service...

  • Delivery Manager

    3 weeks ago


    Houston, Texas, United States Bechtel Corporation Full time

    Job SummaryBechtel Corporation is seeking a skilled Delivery Manager to oversee the supply chain management of critical PO/MR commodities and ensure timely delivery while maintaining technical and commercial compliance.Key ResponsibilitiesEvaluate and manage risk associated with supplier deliveryManage commercial and delivery schedules in accordance with...

  • Van Delivery Driver

    2 weeks ago


    Houston, Texas, United States Gordon Food Service Full time

    Job Title: Van Delivery DriverGordon Food Service is seeking a reliable and customer-focused Van Delivery Driver to join our team. As a Van Delivery Driver, you will be responsible for delivering products to our customers in a timely and professional manner.Key Responsibilities:Deliver products to customers in a safe and efficient mannerProvide excellent...


  • Houston, Texas, United States Advanced Solutions International Full time

    Cloud Service Delivery EngineerAdvanced Solutions International is seeking a skilled Cloud Service Delivery Engineer to join our cloud services team. As a key member of our team, you will be responsible for ensuring the effective, cost-efficient, and consistent delivery of service support processes to clients, with a focus on SaaS product performance...


  • Houston, Texas, United States King Courier Service Full time

    Job OverviewKing Courier Service is seeking a reliable and customer-focused professional driver to deliver catered food orders for corporate office clients. The ideal candidate will have a valid driver's license, up-to-date insurance, and a reliable vehicle. The role involves delivering food orders between 10am-2pm, Monday to Friday, with occasional setup...


  • Houston, Texas, United States United Parcel Service Full time

    Job SummaryWe are seeking a Seasonal Delivery Driver to join our team at United Parcel Service. As a key member of our delivery team, you will be responsible for safely and efficiently delivering packages to our customers.Key ResponsibilitiesDeliver packages to customers in a timely and professional mannerOperate a company vehicle in a safe and responsible...


  • Houston, Texas, United States Restaurant Technologies Full time

    Job Title: Delivery Service DriverRestaurant Technologies is seeking a skilled Delivery Service Driver to join our team. As a critical component of our success, our drivers are CDL-certified and build strong relationships with our food service customers, providing a superior customer experience with every stop on their route.Job Summary:The Delivery Service...


  • Houston, Texas, United States Tesla Full time

    Job Title: Delivery ManagerThe Delivery Manager at Tesla is a key role in delivering exceptional customer experiences, fostering team development, and overseeing day-to-day vehicle delivery operations. Success in this role demands consistent achievement across customer satisfaction, team management, operations, and financial goals.Responsibilities:Lead the...


  • Houston, Texas, United States Meriplex Communications Full time

    **Job Summary**We are seeking a highly skilled Service Delivery Coordinator to join our team at Meriplex Communications. As a Service Delivery Coordinator, you will play a critical role in ensuring the smooth delivery of our managed cybersecurity, IT, and SD-WAN solutions to our clients.**Key Responsibilities:**Provide exceptional customer service and...