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Customer Service Representative

2 months ago

Jacksonville, Florida, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Compass Group, North America. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.

Key Responsibilities:
  • Customer Service: Provide prompt and courteous service to customers, responding to their needs and resolving any issues in a professional and timely manner.
  • Cash Handling: Accurately process customer transactions, handle cash and credit payments, and maintain a clean and organized cash handling area.
  • Inventory Management: Monitor and maintain inventory levels, restocking supplies as needed to ensure a seamless customer experience.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, provide support during peak periods, and maintain a positive and productive team environment.
Requirements:
  • Previous Experience: Previous experience in a customer-facing role, preferably in a retail or food service environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Attention to Detail: Strong attention to detail, with the ability to accurately process transactions and maintain accurate records.
What We Offer:
  • Competitive Compensation: Competitive hourly rate and opportunities for advancement.
  • Benefits Package: Comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.
  • Opportunities for Growth: Opportunities for professional growth and development, with a focus on promoting from within.