Service Advisor Lead

3 days ago


Salem, Oregon, United States Mazda of Salem Full time
Job Summary

As a Service Advisor Lead at Mazda of Salem, you will play a vital role in ensuring exceptional customer satisfaction. Your primary responsibility will be to greet customers promptly and listen to their needs, scheduling appointments as needed.

The successful candidate will have a proven record of achieving exceptional customer satisfaction, with past experience as a service advisor, assistant lane manager or service consultant.

We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for career growth.

  • Greet customers promptly and provide excellent customer service
  • Obtain customer and vehicle information accurately
  • Determine and recommend maintenance based on age, mileage, and history of the vehicle
  • Prepare accurate estimates of cost for labor and parts

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