Client Service Specialist
6 days ago
Job Overview:
The United Firm | La Liga Defensora, APC is seeking a Client Service Specialist to join our team. This role is responsible for handling inbound clientele service requests, including appointment setting, case vetting, and general inquiries.
Key Responsibilities:
- Handle inbound phone calls, set appointments, and screen prospective clients.
- Track and monitor potential new client inquiries through various channels.
- Assist with answering customer inquiries, routing them to the proper contact or department.
Requirements:
- Bilingual (English/Spanish) with written and verbal proficiency.
- At least 2 years of experience in intake, preferably in the legal field but not required.
Compensation:
$20.00 - $25.00 per hour
We offer a competitive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.
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