Client Service Specialist

6 days ago


Sacramento, California, United States The United Firm | La Liga Defensora, APC Full time

Job Overview:

The United Firm | La Liga Defensora, APC is seeking a Client Service Specialist to join our team. This role is responsible for handling inbound clientele service requests, including appointment setting, case vetting, and general inquiries.

Key Responsibilities:

  • Handle inbound phone calls, set appointments, and screen prospective clients.
  • Track and monitor potential new client inquiries through various channels.
  • Assist with answering customer inquiries, routing them to the proper contact or department.

Requirements:

  • Bilingual (English/Spanish) with written and verbal proficiency.
  • At least 2 years of experience in intake, preferably in the legal field but not required.

Compensation:

$20.00 - $25.00 per hour

We offer a competitive benefits package, including medical, dental, and vision insurance, a 401(k) plan, and paid time off.



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