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Collections Specialist
1 month ago
Volt is seeking a highly skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for monitoring aging for domestic and international customer balances, identifying outstanding debts, and contacting customers to collect the balances owed.
Key Responsibilities- Monitor aging for domestic and international customer balances to identify outstanding debts and contact customers to collect the balances owed.
- Identify financial warning signs and notify management of customers exhibiting those indicators.
- Maintain accurate records of communications and payment arrangements.
- Report to management on collection activity and status of overdue balances.
- Interact with customers on past due accounts, past due balances, and payment plans.
- Conduct thorough investigations into past due balances, including analyzing payment history to identify patterns or discrepancies.
- Collaborate with relevant departments to gather information and documentation for investigation.
- Provide reports and summaries of collection activities to management as needed.
- Review, analyze, and approve incoming sales orders for accuracy and completeness.
- Collaborate with sales representatives and other departments to resolve discrepancies or issues in sales orders.
- Requires a high school diploma or equivalent.
- Post-high school education in Accounting or Finance is desirable.
- 3-5 years of experience in collections or a related field.
- Prior experience with high volume commercial collections at a wholesale business is preferred.
- Knowledge of commercial collection laws and GAAP and SOX requirements as they relate to AR, Credit, and Collections.
- Excellent verbal and written communication skills, including negotiation and conflict resolution.
- Proficiency in Microsoft Office applications, especially Excel.
- Prior experience in ERP system, NetSuite is preferred.
- Ability to work independently within established procedures associated with the job function.
- Proficiency in multiple competencies related to the job.
- Ability to work under minimal supervision.
Volt offers a competitive pay rate of $23.00 - $25.00 per hour, with opportunities for overtime. The ideal candidate will have a strong background in collections and a passion for delivering exceptional results.
How to ApplyQualified candidates should submit their application, including their resume and a cover letter, to Volt. We look forward to hearing from you
