Implementation Specialist

4 weeks ago


Arlington, Virginia, United States Govini Full time

About the Role:

We are seeking a highly skilled Implementation Specialist to join our team at Govini. As a key member of our Implementation team, you will be responsible for supporting the success of our clients by providing expert guidance on the use of our products.

Key Responsibilities:

  • Support clients as a Govini product expert
  • Collaborate with Engagement Managers to develop a comprehensive understanding of the customer's challenges and objectives
  • Facilitate the successful implementation of software and data to Govini's clients
  • Address user needs through the use of Govini's platform
  • Develop and maintain documentation
  • Develop research and analytic reports
  • Proactively drive utilization of the product
  • Capture client feedback and surface problems

Requirements:

  • U.S. Citizenship is required
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Bachelor's Degree or higher
  • Understanding of key knowledge areas, such as national security strategy, federal budgeting, procurement processes, and government contracting
  • Familiarity with DoD organizations and/or the National Security sector
  • Tenure within the advisory services, software-as-a-service (SaaS), information services, analytic tools, or data analytics industries
  • Passionate about delivering an inspiring customer experience
  • Excellent verbal and written communication skills
  • History of working effectively in a team environment
  • Willingness to work hard, be strategic, and do the right thing for the business

About Govini:

Govini transforms Defense Acquisition from an outdated manual process to a software-driven strategic advantage for the United States. Our flagship product, Ark, supports Supply Chain, Science and Technology, Production, Sustainment, and Modernization teams with AI-enabled applications and best-in-class data to more rapidly imagine, develop, and field the capabilities we need.

Today, the national security community and every branch of the military rely on Govini to enable faster and more informed Acquisition decisions.



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