Clinical Team Facilitator
17 hours ago
St. Mary's Home Care and Hospice is seeking a full-time Clinical Team Facilitator (LPN or RN) to join our team in Athens, GA.
Job Summary:Under the supervision of the Nurse Leader, the Clinical Team Facilitator coordinates home health care services, labs, and other equipment, supplies, and external services for agency clients as prescribed by the physician and/or requested by the client/family. The successful candidate will ensure timely and accurate documentation of orders, respond to incoming and outgoing phone calls, and communicate with agency clinical staff regarding clinical care and coordination.
Key Responsibilities:- Ensure all clinical/client phone calls and service needs are addressed timely and per policy, processes.
- Obtain and accurately document necessary physician orders for home care services.
- Provide timely follow-up on physician communication regarding lab results, medication/service changes, or other changes in the plan of care.
- Assist office care managers, schedulers, and direct care staff in coordinating assigned patients/visits and adjusting assignments as needed.
- Ensure all care coordination and scheduling tasks are performed accurately and timely, with required information/documentation/scheduling complete and current in the EMR system.
- Triage operational/clinical calls to/from internal and external customer contacts.
- Current Registered Nurse or Licensed Practical/Vocational Nurse licensure in Georgia.
- Two years or more of home healthcare experience or comparable experience in acute or ambulatory care.
- Must have a current Driver's license and reliable transportation to and from work site.
- Must be experienced in documenting in electronic medical records and proficient in the use of computer office software.
- Must possess 1-3 years prior experience in a customer service role.
- Medical, dental, and vision insurance - Day 1.
- Short and long-term disability.
- 403b with matching contribution.
- Generous paid time off plus 7 paid holidays.
- Mileage reimbursement.
- Tuition reimbursement.
- Comprehensive orientation.
Trinity Health at Home is a national home care, palliative care, and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care, hospice, and bereavement services. Our legacy continues with a pioneering, future-thinking care model that blends clinical expertise with our exclusive Home Care Connect virtual care program to help patients achieve their health goals.
We are committed to diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
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