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Front Desk Coordinator

2 months ago

South Portland, Maine, United States MaineHealth Full time

Job Summary

  • About the Role
    • The Patient Service Representative will provide exceptional customer service to patients and families, ensuring a positive experience in our medical office.
  • Key Responsibilities
    • Greet patients in a friendly and courteous manner, answering questions and addressing concerns.
    • Schedule appointments and manage patient flow to ensure efficient use of time.
    • Collect, verify, and enter patient data, maintaining confidentiality and adhering to federal, state, and MaineHealth policies.
    • Perform general office duties, including answering phones, responding to emails, and maintaining a clean and organized workspace.
  • Requirements
    • High school graduate or equivalent preferred.
    • Previous office experience, particularly in a medical setting, is highly desirable.
    • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams.
    • Strong computer skills and ability to learn new software applications.
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Flexibility to work independently and as part of a team, with minimal direct supervision.
  • About MaineHealth
    • MaineHealth is a healthcare system dedicated to delivering exceptional care and service to our patients and communities.
    • We offer a range of benefits and programs to support the well-being of our employees, including paid parental leave, flexible work arrangements, and opportunities for professional growth and development.
    • Join our team and be part of a dynamic and compassionate organization that values its employees and strives to make a positive impact in the lives of those we serve.