Front Desk Supervisor
4 weeks ago
Seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Westin Portland Harborview. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.
Responsibilities- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Manage front desk operations, including checking in and out guests, handling room assignments, and resolving any issues related to room inventory.
- Supervise and train front desk staff, ensuring they are providing excellent customer service and adhering to hotel policies and procedures.
- Monitor and maintain accurate records of guest interactions, including complaints and compliments.
- Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless guest experiences.
- Participate in ongoing training and development to stay up-to-date on hotel policies, procedures, and industry best practices.
- At least 2-3 years of experience in a hotel or hospitality setting, with a focus on front desk operations.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic computer skills, including proficiency in hotel property management systems.
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- Opportunities for professional growth and development, including training and education programs.
- A supportive and collaborative work environment, with a focus on teamwork and guest satisfaction.
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Front Desk Supervisor
4 weeks ago
Portland, Maine, United States Colwen Hotels Full timeFront Desk Supervisor OpportunityColwen Hotels, a dynamic and growing hotel company, is seeking a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for leading the front desk team, ensuring exceptional guest satisfaction, and driving continuous improvement in our operations.Key...
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Front Desk Supervisor
3 weeks ago
Portland, Maine, United States Westin Portland Harborview Full timeJob SummaryAs a Front Desk Supervisor at the Westin Portland Harborview, you will play a vital role in ensuring exceptional guest experiences and maximizing room revenue. This is an exciting opportunity to join a dynamic team and contribute to the success of our hotel.ResponsibilitiesGuest Services: Provide attentive, courteous, and efficient service to all...
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Front Desk Representative
4 weeks ago
Portland, Maine, United States Aimbridge Hospitality Full timeFront Desk Agent OpportunityWe are seeking a skilled and friendly Front Desk Agent to join our team at The Westin Portland Harborview. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Provide warm and welcoming service to guests,...
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Front Desk Associate
3 weeks ago
Portland, Maine, United States Westin Portland Harborview Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Westin Portland Harborview. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service: Greet...
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Front Desk Representative
4 weeks ago
Portland, Maine, United States Westin Portland Harborview Full timeJob Summary:Seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Westin Portland Harborview. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room reservations, and ensuring a seamless check-in and check-out experience for our guests.Key...
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Front Desk Agent
3 weeks ago
Portland, Maine, United States Highgate Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Highgate Hotels. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesProvide attentive and courteous service to guests during check-in, throughout their...
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Front Desk Staff Assistant
3 weeks ago
Portland, Maine, United States Highgate Hotels Full timeJob Summary:Highgate Hotels is seeking a highly skilled and experienced Front Desk Staff Assistant to join our team. As a Front Desk Staff Assistant, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a seamless guest experience.Key Responsibilities:• Provide attentive, courteous,...
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Front Desk Coordinator
4 weeks ago
Portland, Maine, United States Genesis HealthCare Full timeJob SummaryAs a Front Desk Coordinator at Genesis HealthCare, you will be responsible for providing exceptional patient care and administrative support. Your key responsibilities will include:Answering and redirecting incoming calls in a professional and courteous mannerWelcome and direct patients, visitors, and guestsCoordinate outgoing and incoming...
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Front Desk Operations Coordinator
4 weeks ago
Portland, Maine, United States Cross Insurance Full timeWelcome to Cross InsuranceAs a Front Desk Operations Coordinator, you will be the first point of contact for our clients and visitors. Your primary responsibility will be to provide exceptional customer service and ensure a positive experience for all who enter our office.Key Responsibilities: Answer and direct inbound telephone calls efficiently and...
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Front Desk Representative
4 weeks ago
Portland, Maine, United States Westin Portland Harborview Full timeJob Summary:As a Front Desk Agent at the Westin Portland Harborview, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests. This role requires a positive and upbeat personality, with a strong ability to multitask and problem-solve in a fast-paced environment.Responsibilities:Register guests, make...
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Maintenance Technician
4 weeks ago
Portland, Maine, United States La Quinta Portland Full timeJob SummaryWe are seeking a highly skilled Maintenance Technician to join our team at La Quinta Portland. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our hotel's maintenance and repair functions.ResponsibilitiesPerform routine maintenance and repairs on hotel equipment, including HVAC, plumbing, and...
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Customer Service Leader
4 weeks ago
Portland, Maine, United States Hannaford Supermarkets Full timeJob SummaryAs a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our store, and your role will be crucial in maintaining a clean, safe, and welcoming environment for our customers and associates.Key...
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Customer Service Leader
3 weeks ago
Portland, Maine, United States Hannaford Supermarkets Full timeJob SummaryAs a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company, and your role will be crucial in building customer loyalty and driving sales.Key Responsibilities• Observe and follow all...
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Customer Service Representative
4 weeks ago
Portland, Maine, United States Planet Fitness Full timeCustomer Service RepresentativeAt Planet Fitness, we're committed to providing an exceptional experience for our members. As a Customer Service Representative, you'll be the face of our brand, ensuring that every member feels welcome and valued. Your primary responsibility will be to provide top-notch customer service, responding to member inquiries, and...
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Customer Service Representative
4 weeks ago
Portland, Maine, United States Offshore Staffing Full timeJob Title: Front Desk AgentOffshore Staffing is seeking a highly skilled and experienced Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a 5-star experience at all times.Key Responsibilities:Ensure each guest has an exceptional experienceAnswer incoming guest...
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Front Desk Coordinator
4 weeks ago
Portland, Maine, United States Genesis HealthCare Full timeGenesis HealthCare **Key Responsibilities:** * Answer all incoming calls professionally and courteously, redirecting them as necessary * Welcome, greet, and direct patients, visitors, and guests with a positive attitude * Coordinate outgoing and incoming mail, ensuring timely delivery * Maintain accurate lists of patients by name/room number and employees...
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Customer Service Representative
4 weeks ago
Portland, Maine, United States Cross Insurance Full timeJob Summary:The Cross Insurance team is seeking a highly organized and detail-oriented Receptionist I - Front Desk Operations to join our Portland, Maine branch office. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing office operations, and ensuring a smooth day-to-day experience for our...
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Customer Service Representative
4 weeks ago
Portland, Maine, United States Aimbridge Hospitality Full timeUnlock Your Career PotentialAt Aimbridge Hospitality, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan. You'll also enjoy 80 hours of paid time off and access to exclusive hotel and travel discounts.Key Perks:Free gym accessHotel and travel discountsComprehensive benefits packageJob Summary:...
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Night Auditor
4 weeks ago
Portland, Maine, United States Colwen Hotels Full timeJob SummaryWe are seeking a detail-oriented and friendly Night Auditor to join our team at the Portland Harbor Hotel, a Colwen hotels Property. As a Night Auditor, you will be responsible for balancing hotel transactions, closing out the day, and maintaining the cleanliness and appearance of the front desk area.Key ResponsibilitiesOperate the front desk and...
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Customer Service Leader
3 weeks ago
South Portland, Maine, United States Hannaford Supermarkets Full timeJob SummaryAs a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will lead a team of front-end and service desk/kiosk associates, assigning tasks and supervising their performance to meet business traffic requirements and...