Operations Director

3 weeks ago


Champaign, Illinois, United States All Ways Caring HomeCare Full time
About the Role

We are seeking a highly skilled and experienced Branch Manager to lead our All Ways Caring HomeCare branch. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  • Develop and execute the branch's annual business plan, ensuring alignment with company goals and objectives.
  • Lead and manage a team of sales and service professionals, providing coaching, training, and development opportunities to ensure their success.
  • Build and maintain strong relationships with key clients, referral partners, and payor sources, driving business growth and revenue.
  • Monitor and analyze financial performance, identifying areas for improvement and implementing strategies to increase profitability.
  • Oversee the management of all aspects of recruitment and selection processes, ensuring compliance with company policies and procedures.
  • Develop and execute sales and marketing strategies, driving business growth and revenue.
Requirements
  • 1+ years of supervisory experience, preferably in a healthcare or related setting.
  • 1+ years of sales or marketing experience, preferably in a healthcare or related setting.
  • Experience in managing systems, processes, and people.
  • Ability to effectively communicate verbally and orally with all levels of personnel, internal and external.
  • Desire and ability to expand and build business relationships.
  • Excellent problem-solving skills to handle client and employee issues.
  • Ability to work flexible hours and after hours as needed to support business needs.
About Our Company

All Ways Caring HomeCare delivers quality, compassionate, and highly individualized care and support that helps people in need of assistance stay at home, maximizing their dignity, privacy, and independence. Our services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer's/dementia care, respite care, and other programs.

We are committed to providing exceptional care and support to our clients, and we are seeking a dedicated and experienced Branch Manager to join our team.



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