Bertera Service BDC Clerk

4 weeks ago


West Springfield, Massachusetts, United States Bertera Mitsubishi of West Springfield Full time

Job Title: Service BDC/Clerk

About the Role:

The Service BDC/Clerk at Bertera Mitsubishi of West Springfield plays a vital role in assisting customers who are having their vehicles serviced. This is a fast-paced position in a busy service environment that requires excellent customer service skills, the ability to multi-task, and a valid driver's license with a good driving record.

Responsibilities:

• Provide exceptional customer service to customers who are having their vehicles serviced

• Assist customers with their vehicle service needs, including answering questions and addressing concerns

• Maintain a clean and organized workspace, including the service department and customer waiting area

• Work effectively in a team environment to ensure seamless service delivery

Requirements:

• Valid driver's license with a good driving record

• Excellent customer service skills

• Ability to multi-task in a fast-paced environment

• Must be at least 21 years old

Environmental and Physical Requirements:

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear

• A current valid driver's license and insurability rating is required



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